Guides, brochures and support.
Explore the JAXIAN material available today, from platform overviews to strata, resident and building-manager guides.
Apartment intercom and strata guidance.
Practical information for strata committees, building managers, owners and residents considering a modern apartment intercom.
Mobile Access Credentials for Apartment Buildings: Using Your Phone Instead of a Fob
How phone-based building access works, where HID Mobile Access fits, and how JAXIAN simplifies resident credential provisioning.
READ GUIDE →Apartment Intercom Systems: A Guide for Australian Strata Buildings
How apartment intercoms work, what to consider when upgrading, and where mobile answering, access and deliveries fit.
READ GUIDE →How Much Does an Apartment Intercom System Cost in Australia?
What drives apartment intercom costs, what to compare in quotes, and where JAXIAN Intercom fits.
READ GUIDE →Replacing an Old Apartment Intercom: What Strata Committees Need to Know
A practical Australian strata guide to planning an apartment intercom replacement, from resident needs and existing infrastructure to access control and rollout.
READ GUIDE →Can an Apartment Intercom Call Your Mobile Phone?
Can an apartment intercom call a mobile phone? Learn how mobile-connected intercoms work, the difference between dedicated apps and WhatsApp, and what strata buildings should consider.
READ GUIDE →WhatsApp Intercom: How It Works for Apartment Buildings
Learn how a WhatsApp intercom works in an apartment building, how visitors contact residents, and how JAXIAN uses WhatsApp without requiring a dedicated resident intercom app.
READ GUIDE →QR Code Doorbells: How They Work and When They Make Sense
A guide to QR code doorbells and intercoms: how visitors start a call, when QR entry makes sense, and how JAXIAN connects visitors with residents through WhatsApp.
READ GUIDE →Apartment Intercom vs Video Doorbell: What’s the Difference?
Compare apartment intercom systems and video doorbells, including shared-building entrances, resident calling, access control, installation and the situations each approach suits.
READ GUIDE →Apartment Deliveries When Nobody Is Home: A Better Way to Handle Couriers
Explore the apartment delivery problem when residents are away, and how remote intercom answering, controlled access and parcel lockers can create a better courier workflow.
READ GUIDE →Strata Intercom Upgrade Checklist
A practical checklist for Australian strata committees planning an apartment intercom upgrade, covering scope, residents, access control, infrastructure, quotes and rollout.
READ GUIDE →Apartment Intercom Systems: Wired, Wireless, App and Cloud Options
Understand the differences between wired, wireless, app-connected and cloud-connected apartment intercom systems, and what Australian strata buildings should consider before choosing an approach.
READ GUIDE →Useful material, ready to share.
Use these PDFs to understand the platform, discuss JAXIAN with a committee, or help residents and building teams get familiar with the experience.
Platform Overview
Overview of the JAXIAN platform.
DOWNLOAD PDF ↓Intercom Brochure
JAXIAN WhatsApp intercom overview.
DOWNLOAD PDF ↓Strata Meeting Starter Guide
Committee-ready discussion material.
DOWNLOAD PDF ↓Developer Brochure
JAXIAN for new developments.
DOWNLOAD PDF ↓Parcel Lockers Brochure
Delivery and locker overview.
DOWNLOAD PDF ↓Resident Guide
Guide for residents using JAXIAN.
DOWNLOAD PDF ↓Building Manager Guide
Guide for building teams.
DOWNLOAD PDF ↓Explore JAXIAN by role.
Focused information for decision-makers, building teams and trained installers.
Property developers
Plan a modern intercom with flexible resident answering and less unnecessary in-apartment wiring.
EXPLORE →Strata committees
Plan an upgrade that suits your building and its residents.
EXPLORE →Building managers
Reduce repetitive administration while retaining control.
EXPLORE →Security installers
Configure JAXIAN alongside compatible building access-control hardware.
EXPLORE →Inner Range Inception integration
Understand the access-control integration and commissioning pathway.
EXPLORE →HID credentials & fobs
Explore physical fobs, mobile access and self-service workflows.
EXPLORE →Installer setup and commissioning.
Read the available commissioning guide below. Additional device-specific setup material is in development.
JAXIAN + Inner Range Inception Installer Setup Guide
Quick setup guide for trained security installers connecting JAXIAN to an Inner Range Inception system, including doors, lifts, lockers, access levels, apartments and credential seats.
READ INSTALLER GUIDE →Intercom Setup Guide
Building and resident setup.
COMING SOONQR Setup Guide
Entrance QR setup and placement.
COMING SOONTablet Setup Guide
Compatible tablet and enclosure setup.
COMING SOONRecommended Hardware
Verified device and installation guidance.
COMING SOONTalk to JAXIAN about your building.
If you are weighing up an intercom upgrade, preparing for a strata discussion, or considering a wider building platform, we can help map the next step.
Partner with JAXIAN
Australian security installers can apply for a reseller account. International distributors can register their interest.