Start in JAXIAN
The resident starts the mobile-credential process from their JAXIAN resident portal.
JAXIAN Mobile Access
Your building access. On your phone.
For compatible JAXIAN Access buildings, residents can add an optional HID mobile credential through their JAXIAN portal — without needing to manage the credential through the HID Origo management website.
A familiar way to carry building access.JAXIAN MOBILE ACCESS
Resident choice
Keep the fob. Add the phone.
Mobile access is an option, not a requirement. Buildings can continue using physical credentials while residents who want the convenience of a phone-based credential can add one through JAXIAN.
JAXIAN handles Origo
JAXIAN connects to HID Origo through its API to handle the credential provisioning workflow behind the scenes.
Use the HID app
The resident needs the HID Mobile Access app on a compatible device to receive and use the mobile credential.
Phone-based entry
Once provisioned, the mobile credential can be used with compatible HID-enabled building access infrastructure.
“The technology can be sophisticated behind the scenes. The resident journey shouldn’t be.”
JAXIAN brings the credential workflow into the same resident environment used for the wider building experience.
Optional paid extra
Mobile access for residents who want it.
HID mobile credentials carry an ongoing licence cost, so JAXIAN Mobile Access is offered as an optional paid resident add-on. An annual mobile credential fee applies. Physical credentials can remain available according to the building’s access policy.
Availability depends on compatible access-control infrastructure, HID reader capability, supported mobile devices and the building’s JAXIAN Access configuration.
Why it matters
Choice without another administration journey.
Resident portal
Residents manage the request through JAXIAN rather than a separate HID administration portal.
API integration
JAXIAN communicates with HID Origo to manage the required provisioning steps.
HID Mobile Access
The HID app holds and uses the resident’s mobile credential on a compatible phone.
One building experience
Mobile access becomes another resident option within the wider JAXIAN platform.
JAXIAN Access