Visitor chooses the apartment
At the entrance, the visitor normally uses the dedicated JAXIAN tablet directory. QR is also available as an alternative.
WhatsApp intercom
Your building intercom.
On WhatsApp.
Visitors contact the apartment through JAXIAN. Residents answer through WhatsApp — using a familiar experience on the phone they already carry.
✓ Uses WhatsApp✓ Self-service setup✓ No dedicated resident app
VISITOR AT THE BUILDING
JAXIAN CONNECTS THE CALL
RESIDENT ANSWERS ON WHATSAPP
The simple idea
The resident should not have to be standing beside a wall handset.
JAXIAN brings the building intercom contact experience to WhatsApp so residents can answer wherever they are.
JAXIAN makes the connection
The system connects the visitor with the selected resident.
WhatsApp rings
The resident sees and speaks with the visitor through WhatsApp, whether at home or away.
Familiar by design
Not just easier for residents. Easier for temporary people too.
A dedicated resident app can work well when only permanent residents need it. JAXIAN also supports situations involving visitors, family, babysitters, house-sitters, tradespeople and other temporary users. Using a familiar communication platform means those short-term users do not usually need to download and configure a building-specific app just to interact with the building for a few hours or days.
Do residents need another intercom app?
No dedicated JAXIAN resident intercom app is required for the Intercom experience. WhatsApp also makes it practical to extend selected interactions to authorised temporary users without asking each person to install a new building app.
Can residents answer away from home?
Yes. The core JAXIAN Intercom proposition is that residents can answer through WhatsApp wherever they are.
Does Intercom unlock the building door?
The self-service Intercom product handles communication. Integrated door release is part of JAXIAN Access with compatible Inner Range Inception hardware.
How do we start?
Talk to JAXIAN about the right intercom setup for your building.
JAXIAN Intercom
Your apartment intercom. On WhatsApp.
Talk to JAXIAN about your building.
Talk to JAXIAN